COVID-19 Update

 

Please use this email for all communications info@thebigplantnursery.com

 

Maintenance clients

We hope that the weather will be kind during this period and that you can enjoy time out in the garden.

As we do not anticipate being able to visit in April, payments will not be requested for this period.

There will obviously be a lot more to do once we are able to return and we’ll do very best to get your garden back into shape and offer additional visits where possible.

Please do let us know if you need any maintenance advice during this period.

Plant and Design consultancy

These have been suspended for the time-being but we will update you to rearrange any visits.

Existing design works will continue where this can be done remotely.

If you would like to book a future consultancy or are interested in design, information about these services can be seen on this website. Please contact us via the email address below.

Plant collections, Deliveries and Planting

These will need to be suspended for the time-being but we will update you as soon as the situation changes with revised supply dates.

All plants held in stock will be carefully maintained and tended to throughout the duration.

Landscape projects

For clients with ongoing or scheduled landscape projects, these are suspended, and no further invoices will be issued. We will update and inform you of our earliest return or revised start date as soon as possible.

Please do however get in touch if you require any guidance on ongoing maintenance where necessary.

The Big Plant Nursery customers

Like many other responsible organisations, we took the difficult decision to lock down The Big Plant Nursery in order to fully comply with Government guidelines and to try, as best we can, to help fight COVID-19.

We are monitoring this every day and aim to resume a full service to you as soon as possible. Currently, we assume that this is unlikely to be in April, but we will keep you all updated via messages on this website and our Newsletter.

Our lines of communication do remain open albeit in a more limited capacity. Should you have any individual questions, need help or advice or wish to discuss a future project, please email this address; info@thebigplantnursery.com

 

 

Please use this email for all communications info@thebigplantnursery.com

We pride ourselves in delivering the highest possible levels of service and apologise if we fall below that level during this period.

Thank you again for your support and for your understanding.